Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom Disaster Restoration, located at 1023 Van Buren Ave, Indian Trail, NC 28079, is your trusted partner for comprehensive disaster restoration and recovery services within the Charlotte area. We understand that disaster situations, whether caused by water, fire, mold, storms, or other unforeseen events, can be incredibly stressful and disruptive to your life or business. At Kustom, we are dedicated to providing prompt, professional, and personalized restoration services to help you recover and restore your property to its pre-loss condition.
Our team of highly trained and certified technicians is equipped with the latest industry tools and technologies to handle a wide range of restoration challenges. We pride ourselves on our commitment to quality workmanship, attention to detail, and customer satisfaction. From the initial emergency response to the final cleanup and restoration, we guide you through every step of the process, ensuring clear communication and transparency.
When disaster strikes, time is of the essence. Kustom Disaster Restoration understands the urgency of the situation and responds quickly to mitigate further damage. Our rapid action helps prevent secondary issues like extensive water damage leading to mold growth or structural instability caused by fire. We are available 24/7, 365 days a year, to provide immediate assistance when you need it most.
Our restoration process is thorough and methodical. We begin with a detailed assessment to understand the scope of the damage and develop a customized restoration plan. This plan outlines the steps we will take, the timeline for completion, and the associated costs. We then proceed with skilled water extraction, drying, fire cleanup, debris removal, and reconstruction, adhering to industry best practices and strict safety standards.
Mold remediation is another critical service we offer. If moisture intrusion occurs during a water or fire event, mold can quickly become a serious health hazard. Our certified mold remediation specialists contain the affected areas, safely remove the mold, and implement preventative measures to stop future growth.
At Kustom Disaster Restoration, we are committed to restoring not just the structure of your property, but also your peace of mind. We work closely with you, keeping you informed and involved throughout the restoration process. Our goal is to help you move forward as quickly and smoothly as possible after a disaster.
For immediate assistance or to learn more about our services, please contact Kustom Disaster Restoration at our Charlotte location: Phone: (704) 727-4740 or visit our website at https://kustom.us/location/charlotte-nc/.
Frequently Asked Questions
Q1: What types of disasters do you handle?
Kustom Disaster Restoration at our Indian Trail location handles a wide range of disasters, including water damage (floods, leaks, storms), fire damage (wildfires, structure fires), mold remediation, sewage backups, and general cleanup after storms or other incidents.
Q2: How quickly can you respond to an emergency?
We understand the importance of immediate action after a disaster. Our team at 1023 Van Buren Ave is available 24/7 and typically arrives on-site within hours of your emergency call to begin the assessment and mitigation process.
Q3: Do you work with insurance companies?
Yes, Kustom Disaster Restoration coordinates seamlessly with your insurance provider. We handle the necessary documentation and communication to streamline the claims process, allowing you to focus on recovery.
Q4: What is the typical restoration process?
Our process includes an emergency contact, on-site assessment, development of a restoration plan, emergency protection and cleanup, detailed drying and reconstruction, and final quality checks. We keep you informed throughout every step.
Q5: Do you offer mold testing?
Yes, we provide professional mold testing services to identify the presence and extent of mold issues. This helps determine the best course of action for remediation and ensures the safety of your property.